Level 5 Departmental or Operational Manager Apprenticeship

This qualification provides a comprehensive development opportunity for individuals wishing to enhance their ability within the management role and take on additional responsibility.

Underpinned by the Institute of Leadership and Management Diploma in Leadership and Management, this extensive development programme provides an ideal vehicle for the development of management potential.

Learners will be supported by their personal tutor over an 18months to 30months period, building their skills and knowledge in a broad variety of disciplines including

  • Self-awareness
  • Leading people
  • Communication and interpersonal skills
  • Problem solving and decision making
  • Performance management
  • Developing the performance of others
  • Leading and managing change
  • Operational management
  • Project management
  • Relationship management
  • Finance
  • Managing self

Delivery model and assessment

Your tutor will guide and support you through the learning modules, providing assessment activities that will build into a portfolio of evidence which is assessed throughout the programme and contributes towards an ILM Level 5 Diploma.  Following the successful completion of all course work you will undertake the end point assessment for certification of the full apprenticeship framework.  


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