Building relationships that last
We pride ourselves in practicing what we preach. So, as providers of customer service training, customer satisfaction is very important to us.
We build close relationships with our clients, we listen to them, work with them and do our best to deliver a programme that meets their needs and exceeds their expectations. As a result of this, over 95% of clients who try our services come back for more. We have a base of loyal customers who have been working with us for many years, for whom we have become the sole provider or ‘de-facto’ training department.
We asked our loyal clients what keeps them coming back to Peach Orator. Here’s what they said
- we are easy to work with
- we take the fear out of the learning environment
- we adapt to the needs of the organisation and the learner
- we work at an appropriate level for the learners
- we deliver training that is meaningful and true to life
- we have made a difference
Feedback from customers and learners
The feedback from delegates has been excellent, I would, therefore, not hesitate in recommending them to any organisation looking for a high quality training provider.
HR Director, Princes Food & Drink
Peach Orator continues to deliver high quality leadership and management training; they are always responsive to our requests and I would not hesitate in recommending them.
Learning & Development Office, DLA Piper
Thank you to all the team at Peach Orator for the excellent service they provided to develop and deliver the Customer Care Programme.
Assistant Training Manager, Community Information Services, BMBC
Peach Orator has, for the past ten years, delivered various courses on behalf of Excalibur UK Ltd. The feedback from clients (including Business Links, councils, development agencies and the public) is always excellent.
MD, Excalibur UK